Get in touch
Contact Us
Contact Us
We're a small team, and we keep things personal. When you reach out, a real person reads your message — usually Grace herself.
Discord: Join our Discord
(We keep this small. One channel, so nothing gets lost between inboxes.)
Studio Address:
Yuelv Business Building, Room 713, 7th Floor
No. 266 Gangbei Road, Baiyun District
Guangzhou, Guangdong Province, China
This is where our sourcing and QC team works — where every piece is checked and filmed before it ships to you.
What to include in your first message:
- What you're looking for (brand/style/budget, if you know)
- Whether it's for yourself or a gift
- Your country (so we can tell you about shipping)
What to expect:
- We aim to reply within 24 hours
- You'll get real photos/videos before any payment (Pay After Video QC)
- No pressure, no "buy now or lose it" — ever
Before you order
New here? Start with who we are, then see how video QC works, the repair warranty, and the customer reviews.
Questions about this policy? Reach us by our Discord — the same channel you used to place your order — and we aim to reply within 24 hours.